The room was very, supportive and friendly staff. Check in was very smooth. Nice bar for a drink. The environment was easy to find. Parking was pricy though. But there was a cheaper parking just few minutes walk away
The hotel's location for where we needed to go was excellent. This includes, the open top bus, Echo arena, central town with pubs, restaurants, etc and transport.
Staff were friendly and helpful. Nothing was too much for them. Our room was spotless. The shower was a big walk-in one with shampoo, conditioner and body wash provided.
We will definately stay here again and recommend it to friends and family.
訪客用戶
夫妻/情侶出遊
大床房
入住於2025年08月
4.5
很好
評價於:2025年08月24日
I recently stayed at the Hampton by Hilton in Liverpool in Room 323. While my overall experience was great—the room was excellent and the price was fair—I have some feedback regarding the front desk service.
As a professional with 15 years in the hotel industry, I felt the welcome at reception was lacking. After my wife checked in, I arrived and went to the front desk to inform them. They were not very welcoming and didn't offer any directions to my room or to the lifts, even though this was my first visit. I believe your staff would benefit from additional training on guest interaction and hospitality standards.
This is not a complaint but rather constructive feedback to help you improve.
Pleasant Stay with a Few Shortcomings
My stay at the hotel it had its pros and cons. On the positive side, the staff were incredibly friendly and welcoming, which made my experience more enjoyable. Additionally, the complimentary breakfast was outstanding and a great way to start the day.
However, I encountered a couple of issues during my stay. While the room appeared clean overall, the linen had an unpleasant smell, which was off-putting. Furthermore, some areas seemed to be neglected in terms of cleanliness.
Despite these issues, the hotel has potential, and I believe addressing these concerns would significantly improve the guest experience. I would give my stay a rating of 3 to 4 stars, as the friendly staff and delicious breakfast were notable highlights.
makeitcount
夫妻/情侶出遊
大床房
入住於2025年05月
4.5
很好
評價於:2025年05月31日
Overall is satisfactory, WiFi signal is not good enough and breakfast area a bit small
Tillochani
家庭出遊
大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月27日
It was great, hotel was good and staff was also helpful!
Be careful of the parking, it’s £20 for the night.
訪客用戶
家庭出遊
大床房(帶梳化床)
入住於2025年06月
4.7
很棒
評價於:2025年06月24日
Everything was good. Very convenient parking, but there is parking a bit cheaper nearby, Jamaica Street Car Park for example.
Breakfast till 9:30, we came late and wanted to sleep a bit longer) and there were no cheese and vegetables
Neerod
夫妻/情侶出遊
大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月22日
Great location, friendly staff all around the hotel, room clean & bed comfy. Breakfast was plentiful & enough seating even at busy times. Please make the carpark cheaper for motorbikes as they are using less space, but we were great full that it was safe. Totally recommend & would use again. Thanks 😊
訪客用戶
商務出差 大床房
入住於2025年10月
5.0
超讚
評價於:2025年10月09日
The room was very, supportive and friendly staff. Check in was very smooth. Nice bar for a drink. The environment was easy to find. Parking was pricy though. But there was a cheaper parking just few minutes walk away
The hotel's location for where we needed to go was excellent. This includes, the open top bus, Echo arena, central town with pubs, restaurants, etc and transport.
Staff were friendly and helpful. Nothing was too much for them. Our room was spotless. The shower was a big walk-in one with shampoo, conditioner and body wash provided.
We will definately stay here again and recommend it to friends and family.
訪客用戶
夫妻/情侶出遊 大床房
入住於2025年08月
4.5
很好
評價於:2025年08月24日
I recently stayed at the Hampton by Hilton in Liverpool in Room 323. While my overall experience was great—the room was excellent and the price was fair—I have some feedback regarding the front desk service.
As a professional with 15 years in the hotel industry, I felt the welcome at reception was lacking. After my wife checked in, I arrived and went to the front desk to inform them. They were not very welcoming and didn't offer any directions to my room or to the lifts, even though this was my first visit. I believe your staff would benefit from additional training on guest interaction and hospitality standards.
This is not a complaint but rather constructive feedback to help you improve.
Pleasant Stay with a Few Shortcomings
My stay at the hotel it had its pros and cons. On the positive side, the staff were incredibly friendly and welcoming, which made my experience more enjoyable. Additionally, the complimentary breakfast was outstanding and a great way to start the day.
However, I encountered a couple of issues during my stay. While the room appeared clean overall, the linen had an unpleasant smell, which was off-putting. Furthermore, some areas seemed to be neglected in terms of cleanliness.
Despite these issues, the hotel has potential, and I believe addressing these concerns would significantly improve the guest experience. I would give my stay a rating of 3 to 4 stars, as the friendly staff and delicious breakfast were notable highlights.
makeitcount
夫妻/情侶出遊 大床房
入住於2025年05月
4.5
很好
評價於:2025年05月31日
Overall is satisfactory, WiFi signal is not good enough and breakfast area a bit small
Tillochani
家庭出遊 大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月27日
It was great, hotel was good and staff was also helpful!
Be careful of the parking, it’s £20 for the night.
訪客用戶
家庭出遊 大床房(帶梳化床)
入住於2025年06月
4.7
很棒
評價於:2025年06月24日
Everything was good. Very convenient parking, but there is parking a bit cheaper nearby, Jamaica Street Car Park for example.
Breakfast till 9:30, we came late and wanted to sleep a bit longer) and there were no cheese and vegetables
Neerod
夫妻/情侶出遊 大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月22日
Great location, friendly staff all around the hotel, room clean & bed comfy. Breakfast was plentiful & enough seating even at busy times. Please make the carpark cheaper for motorbikes as they are using less space, but we were great full that it was safe. Totally recommend & would use again. Thanks 😊
利物浦市中心希爾頓歡朋酒店
(Hampton by Hilton Liverpool City Centre)附近飯店推薦
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入住於2025年08月
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入住於2025年04月
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夫妻/情侶出遊 大床房
入住於2025年04月
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夫妻/情侶出遊 大床房
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入住於2025年07月
makeitcount
夫妻/情侶出遊 大床房
入住於2025年05月
Tillochani
家庭出遊 大床房
入住於2025年04月
訪客用戶
家庭出遊 大床房(帶梳化床)
入住於2025年06月
Neerod
夫妻/情侶出遊 大床房
入住於2025年04月